Stakeholder Analysis Strategy And Convergence And Divergence Management Essay

Stakeholder Analysis Strategy And Convergence And Divergence guidance EssayPrior to implementing a companywide sort, it is important to she-bop postal serviceholders on board. Organisations take their stakeholders into confidence, skillful to ensure the smooth transition, since they be the one who leave be moved(p) by the variety. For an organisation stakeholder send packing be its employees, clients, suppliers, shareholders, managers, government, local community, creditors etc. n enunciate to execute this goal, stakeholder analyses are carried go forth.Stakeholder AnalysisThe process of identifying those who bequeath be affected by the actions of organisation. It similarly enables the managers to psychoanalyze the attitudes of stakeholders towards the neuter. In order to carry out these digest, fol subalterning perverts are interpretedIdentify the stakeholders in stakeholder analysis the first gear spirit is to come up with the list of any who go forth be affe cted by the organisational actions, this jakes include an individual, a group or an organisation.The possible stakeholders for branchia Construction can be innovative Managing Directorprevious MDsenior managerssupplierslenders / bankscustomerspublicfuture recruits,environment security measures groupsregulatory bodiesPrioritize your stakeholders For organisations the list of stakeholders can be very long, in one case of university 20,000 stakeholders were identified. This doesnt imply that everyone is very important to the organisation. beca purpose the following criterion in stakeholder analysis is to prioritize stakeholders. This can be done using Power / Interest Grid. Using this grid, branchia construction can identify their linchpin stakeholders, which can benew Managing Directorsenior managerssupplierslenders / bankscustomerspublicenvironment protection groups and regulatory bodies animate workforceStakeholder analysis strategyUnderstand Your Key Stakeholders this is the bear step in stakeholder analysis. It foc characters on discernment the key stakeholders, and defines the way they allow be affected. It also highlights the interests stakeholders invite with the organisation. It answers the following questionWhat financial or emotional interest do they fork over in the outcome of transmute? Is it positive or prohibit?What motivates them?What information do they want?How do they want to receive information? What is the best way of communication with them?What is their current feel? Is it based on good information?Who influences their opinions generally? Do some of these influencers wherefore become important stakeholders in their own right?If they are not carely to be positive, what give win them around to support change?How to manage their oppositionHow they can influence others by their opinion?Convergence and DivergenceAnother model haveed by management gurus to analyze the stakeholders. It enables the managers to identify t he factors which are opposing the stakeholders and which are supporting it.Divergence analysis of the factors which are opposing the change for stakeholders.The first step is to identify the basic change factors which are causing the opposition, these can be beliefs, values, and goals associated with the stake holders. Managers take away to answers likeWhat are their beliefs round change and which have led them to oppose it?What are the values be transgressed by change actions?Are their stress values being triggered?How is the change affecting their career social goals?Managers also choose into their perception of the change, analyzing this can give them huge edge converting their opposition. They need to answer questions likeWhat do they think somewhat change?What do they think provide pass away?How do they sapidity at other stakeholders?Convergence elements which are supporting the change. It is much focused on those who oppose the change.Managers need to get a line who they are dealing with, what they are capabable how and how they can affect them. For-example A regulatory body or HSE exit have permission to shut down the work in progress if they find anything in impingement of the laws. overly in case of Supply bowed stringed instrument, they may also ruin their relationship with the supplier. Banks and loaners go forth have their leverage over the organisation since a loan was interpreted for the purchase of new machinery.Managers need to look into the following casesHow the stakeholder forget be managed? Do they need any leadership or they depart just follow?What made them follow the leadershipHow leave behind they support the change?How prepared are they for the change?Evaluate the systems used to involve stakeholders in the planning of changeStakeholders CircleA tool designed to gain stakeholder freight and involve the key stakeholders in developing a change management strategy. This bicycle has six travel and also known as Six S teps Stakeholders CycleIdentify the stakeholders The first step is to identify the key stakeholders, which can influence and have interest at bottom the organisation.Prioritize the stake holders Managers need to identify the key stakeholder using the Power-Interest Grid. For lamella Construction these key stakeholders are MDEmployeesManagementCustomers suppliersRegulatory BodiesMap the Profile next step is to map the profile, how will they be affected, what is in the change for them, how they can be supported, what kind of support we can get from them, what are their culture and values. All the questions will be answered at this pointEngagement strategy At this point a managers need to locate how they are divergence to address the issues of stakeholders in order to gain their commitment and support. New MD of gill Construction need to hold a meeting with management of the company. Clearly define what He wants to achieve and what his goals are. Since his goal is to improve th e grapheme of the work done and also expand the business.It will be then the job of Management to directly contact their respective staff members and explain the situation to them. Ideas for improvement will be taken. Meeting and Presentations will be held with suppliers and explain your objective to them. Also Management will search advice from regulatory bodies to assists them in improving the H S at work property. Banks and Lenders will also be taken into confidence. A clear business plan will be presented to them.Optimise their Support next step in this cycle is to optimise the support from stakeholders. Managers need to be very clear and specific about their objective to the stakeholder and try to get most out of them. They need to keep good relationships with their lenders/ banks and suppliers.Monitor the last and final stage is to monitor the strategy. They need to keep going back to their stakeholders and ensure their support is understood with them. If they have any k ind of doubts they need to clear them out.Develop a change management strategy with stakeholdersA strategy will be formed which will help management at Gill Construction to gain commitment from their stakeholders. A general change management strategy involves three stepsSituational awareness before a companywide change is implemented, everyone will be made aware of the change and what is going to happen in result of this change. A vision will be created Stakeholders will be inform that how this will effect. Suppliers will be notified about what will be expected of them. Employees will be taken into confidence to avoid panic.Supporting structures second step is to structure teams and sponsor coalition. They will be debriefed about who is going to do what. If they will be let go off, they will be informed at this stage. They will be informed that they need to trained to command the new machinery. Bank or Lender will be informed about new purchases and equipment. New policy about H S will be sent to HSE and they will be informed about it. Suppliers will be contacted and new basis regarding JIT will be set, also secular price will be revisited.Strategy analysis this stage involves risk analysis to be carried out. what degree of risk is involved in this change. What will happen if this strategy fails. In case there is no progress even after this change, what will we do, what if lenders freeze off to pass a load. In case of resistance from stakeholders a resistance to change strategy will be required. Management will give their best to negotiate on good terms with the suppliers and use the bargaining power. Management also need to convince the bank and lenders to pass the load and take them into confidence. constitute a strategy for managing resistance to changeIt is in human nature that whenever they are asked to move out of their comfort zone or change, they resist it. When organisations go under change it is very obvious that stakeholders will be afraid of its outcome. Hence it is very important to manage this resistance because this resistance can entreat the risk factor during the change or transition process.Passive versus Active ResistanceA fabric adopted fromActivePassiveBeing criticalAgreeing verbally but not following byRidiculingfailing to implement changeAppealing to fearProcrastinating ordragging one feetUsing facts selectivelyFeigning ignoranceBlaming or accusingWithholding information, suggestion, help or supportIntimidating or minatoryStanding by or allowing change to failManipulatingBlockingStarting rumoursArguingManaging Resistance in the lead a change is implemented it is very important for managers to either eliminate resistance completely or bring it down to a very lower level such that it has a very small-scale effect. There can be number of ways for managing this resistance. Some of the ways adopted by Gill Construction can beCommunication everyone within the organisation should be made aware of the situat ion. Managers need to communicate openly with all the stakeholders and discuss the issues with them. Even if they are supporting the change management need to check with them back to back to ensure the full commitment. Management need to hold meetings, brainstorming academic term with the staff and communicate with them. Suggestions will be taken from the staff and their participation will be encouraged. tuition staff will be provided with appropriate training to build up their skills so that they can hunt the new machinery. This will help to eliminate the resistance put up by the useable workforce. Also work-shops will be held with other staff to ensure that they are not left behind. They will be provided with the information and steps involved in this transition will be explained to them.Feedback pickings feedback or suggestions from the stakeholders is unendingly the best way to gain their commitment. This shows to them that management is still listening to them and they ho ld a value to them. Taking feedback about the training is also good to monitor the staff performance.Develop appropriate models for changeIn the current scenario, Gill Construction has newly appointed Managing Director, who is not very happy with the current operational situation of the organization .He wants to improve the internal situation of the organization as well as the increase quality. In past there were a lot of incidents related to poor health and safety at work place, this was due to the fact that no one was following the policy. Also there were cases of project being delayed due to the lack of appropriate equipment and machinery. Since the management decided to go under a change they have faced a heavy resistance from Suppliers, and employees. Also there were concerns over H S policy. The appropriate change management model for Gill construction would be ADKAR model by Prosci. sentience Management need to create awareness among all the stakeholders and communicate th e vision to them clearly, this will help to get them on board. Meeting will be held with suppliers and explain to them about the Just in Time get down for the material in order to avoid storage costs and material wastage. Employees will be explained that what will be expected of them. They will be informed about the new machinery and equipment and their usage. They will also be debriefed about following H S policies or they will face fine.Desire next step is to get feedback from the stakeholders and see what they passion. Full stakeholder participation will be encouraged. They will also monitor the desire for the stakeholders to change. This will be done using meeting and brainstorming sessionsKnowledge next step is to inform and train the staff. This will help to motivate the work force and gain their trust. A list will be made regarding the skills and knowledge needed to support the change. If the supplier can provide the stuff on time.Ability even if the stakeholders hav e the skills and knowledge to support the change but do they have the force to support it. For-example Supplier has the complete knowledge of JIT and has skilled work force but do not have enough sources or ability to carry it out. Same is the case with employees they might have skills to operate the machinery but they might not have ability to work at a certain placeReinforcement the last step is to reinforce the sources to retain change. Training should be provided to the staff to motivate them and addle them feel empower. Also managers need to look if the current supplier cannot agree on the new terms than a new supplier might be required.Plan to implement a model for changeOrganizational DevelopmentA companywide effort to increase organizations say-so. It focuses to change the beliefs, attitudes, values, and structure of the organization, so that it can adopt the change e.g. technological or new market or competitor. OD involves process re-engineering and system re-structurin g within the organization to increase the effectiveness.Business Process Re-engineering- the complete rethinking, redesigning and reengineering of the business process. The process of material delivery or come forth chain will be redesigned. Supplier will be asked to adopt the JIT approach and supply the material at right time. The material will be kept in very low quantity, and if there is need of more material Mangers have to inform supplier prior to 3-days. They will demand for more stock when they have 20% of the stock left. Also Management will adopt a strict approach towards H S policies at work place. If anyone found in violation of these policies will be heavily fined. Customers will be in direct contact with the Project Manager and everything will be done through him. Project Manager will discuss the issues with senior management on weekly basis.Push-Pull Strategy In the current system, organization is following the Push Strategy, which means the stock is Supplier drive n. The demand for material is sent to the supplier and it is then delivered but it is resulting in overstocking and in some cases delays which is unacceptable.Hence a new strategy is required, which will be Pull based supply chain. In this strategy the order is placed by the organization in the required quantity, and supplier has to deliver that on time. This will be a mix of Push and Pull. The demand will be given by Gill Construction when the stock reached the 20% mark, and then supplier will be required to deliver the material as demanded.Develop appropriate measures to monitor progressOnce the change implementation strategy is planned, the next step is to put appropriate measures in place which will monitor the performance. This can be achieved with the use of followingGoal-based evaluation the aim of this evaluation is to monitor the performance of change and see if the desired goals have been achieved, this involvesFormulating clear goals, what we wanted to achieve. The goal was to improve the operational quality and supply chain.The next step is to dress the organizational goals with the change goals. Gill Construction aim is to provide quality service to the client and gaining customer satisfaction, that will be aligned with the goals for change, the change was required to improve supply chain, and also service quality by using new equipment.Next step is to recognize if we have achieved our goals. The effectiveness of supply chain can be checked by measuring waste levels. Also work force commitment can be seen by appraisals and the percentage of accidents at work place.Process-based evaluation it is another tool which measures the effectiveness on the basis of process performance. This checks if the process redesigning has improved the service quality. It will focus on the supply chain process and see if the process has shown its effectiveness. Are the stakeholders happy with the process. The new process for customers to be in direct contact with pr oject manager and not with head office, is it really helping customers or not. Feedback can be taken at this point, which can assists the managers in monitoring the situation.